iPad and Hyundai: Nobody reads the owner’s manual
“Who reads a 300-page manual anyway?” asked John Krafcik, head of Hyundai’s North American operations at the New York International Auto Show last week. Krafcik was there to introduce the new Equus, a full-size luxury sedan that Hyundai brags is comparable to the Mercedes S-Class and Lexus LS460 in terms of space and features.
When the Equus goes on sale this fall, the roomy rear seat and powerful V8 engine aren’t the only things expected to make waves. Hyundai is eschewing the traditional printed owner’s manual in favor of a brand new Apple iPad.
Customers will, “have a gorgeous color touchscreen loaded with the manual electronically, as well as photos of the whole Hyundai lineup,” Krafcik explained. The device will even come pre-loaded with special software to make scheduling the occasional service appointment easy.
Yep. There’s an app for that.
Chris Hosford, a spokesperson for Hyundai notes, “We thought it was keeping the vehicle in tune with the owners we expect to attract.”
Tech-savvy owners aside, it’s clear that Hyundai is trying to ride the same wave of hype that the iPad is enjoying right now. At $499 a pop, it’s a very cost-effective way to advertise a new luxury car.
The potential for the device in an automobile is also very exciting. Luxury cars today come equipped with a myriad of high-tech features that can often be difficult to understand and operate. Creating an electronic manual – one with photos and videos – could be a great way to educate new owners and overcome some of these hurdles.
Hyundai’s new flagship is months away and it remains to be seen if affluent customers will still be lured in by the iPad’s charm when the car goes on sale – or if they’ll pay the expected $50,000 – $60,000 for the privilege. In any case, playing with an iPad sure beats reading a manual.











